Information We Collect
We may collect and process the following types of personal information:
Full name
Email address
Phone number
Property details
Billing and payment information
Identification documents (where required for compliance)
Communication records (emails, enquiries, messages)
Website usage data (via cookies and analytics tools)
We only collect information that is necessary to provide our services effectively and legally.
How We Use Your Information
We use your information to:
Provide property management and letting services
Respond to enquiries and service requests
Manage landlord and tenant relationships
Process payments and invoices
Improve our website and services
Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
Legal Basis for Processing
We process personal data based on:
Contractual necessity (to deliver agreed services)
Legal obligations
Legitimate business interests
Your consent (where required)
Data Sharing
We may share your information with:
Contractors and maintenance providers
Professional advisers (accountants, legal advisers)
Payment processors
Regulatory authorities (if legally required)
All third parties are required to handle your data securely and in accordance with data protection laws.
Data Security
We implement appropriate technical and organisational measures to protect your data from:
Unauthorised access
Loss or misuse
Disclosure or alteration
However, while we take security seriously, no online system is 100% secure.
Data Retention
We retain personal data only for as long as necessary to:
Fulfil contractual obligations
Comply with legal requirements
Resolve disputes
When data is no longer required, it is securely deleted or anonymised.
Your Rights
Under applicable data protection laws (including UK GDPR), you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Object to certain processing activities
Request restriction of processing
Withdraw consent (where applicable)
To exercise your rights, please contact us using the details below.
Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
You can manage or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Brix London
Email: info@brixlondon.com
Phone: 44 203 355 3668
Address: [Insert Registered Address]